Posted on

A friendly PSA on using Silhouette Studio on newer M1 and M2 Mac computers | Mr + Mrs Mint

Hi Minties! Let’s talk a little about an ongoing issue that’s been on a couple of people minds lately in regards with Silhouette Studio files for printables. This does not apply only to our digital files but seems to affect every file created in the Windows version of Silhouette Studio when opened for printing on the Mac version of Silhouette Studio.

GEEK SPOILER ALERT ๐Ÿ‘ฉโ€๐Ÿ’ป

This post can get somewhat nerdy/geeky as Mr Mint has been doing research on this. Please bear with him as he’s just trying to help explain what is happening and to have you enjoy our digital files as much as possible. ๐Ÿฅฐ Onwards with the content!

Who is affected

This is affecting those users on newer Mac computers released with the following processor families:

Apple M2: https://www.apple.com/newsroom/2023/01/apple-unveils-m2-pro-and-m2-max-next-generation-chips-for-next-level-workflows/

Apple M1: https://www.apple.com/newsroom/2020/11/apple-unleashes-m1/

I’ll try giving some insight into it, from what I’ve gathered so far. ๐Ÿ˜‰

The Issue

Opening the Silhouette cut files on one of these Mac computers ends up with a โ€œprocessingโ€ pop up in Silhouette Studio. It never goes away after that. Also, you could try cut files from other companies and not see this behavior.

You’re not alone on this. There is an issue with files developed in Windows and opened in a newer Mac for printing. So far this approach is not working as expected. Unfortunately we do develop our digital files on Windows machines here @ Mr + Mrs Mint. There has been a number of clients contacting us with this issue. Sadly there has not been a solution to this so far.

This is an example of the behavior of the software in one of these newer Mac computers:

Things to check

Is your Apple machine one of these ARM-based new ones? (Apple M1 or M2 chips) This support article from Apple, can help into pinpointing if your machine is one of these: https://support.apple.com/en-gb/HT211814

These so-new machines often use a translation layer (Rosetta 2) with old/not updated Mac software in order to try to run it on these new processors. This layer translates the usual Intel Mac processor code into ARM (Apple M1/M2 processor) Mac code. These translation layers can/do create issues as the translation is often not transparent or does not include all instructions a software could use and can change the behavior of said software.

This website helps with that: https://doesitarm.com (although I could not find Silhouette Studio there yet). There could be an assortment of these kind of websites trying to give a little scoop of knowledge on software support with M1/M2 Mac.

Possibilities

As a workaround, some clients have successfully opened their designs on a Windows computer without any issue. Dirty workaround though, although available to some. ๐Ÿ™ˆ

There seems to be a version of Silhouette Studio for Mac that helps in this issue. The version in question is 4.5.152 which has been reported to be able to open these files without issue. The latest, as of writing, is V4.5.180 (higher) so you may try updating to the latest version and see if that changes anything.

(Technical workaround when nothing else works: In the case of an M1/M2 mac, my mind would definitely go towards spinning up a Windows virtual machine inside macOS but that is outside of the spectrum for some Silhouette Studio owners although I do know there is a good number of geeky Minties! There are some virtualization software for this, Parallels Desktop comes to mind from my Intel Mac days)

We do not use Mac computers on Mr + Mrs Mint for developing our Silhouette Studio digital files so we have no direct way to test/diagnose this issue ourselves.

(We do use Mac minis as home servers here! Even our original Late 2012 Mac mini is doing its rounds 24/7 as our main server with Unraid! But that’s content for another geeky post! Maybe soon! ๐Ÿ˜Ž )

– Mr Mint ๐Ÿ˜€

(sorry for the geeky stuff )

Posted on

Our First Washi ever! | Mr + Mrs Mint

Hey Minties! I don’t know where to start, but I am beyond ๐Ÿ™Œhappy, beyond excited. One of the goals that I had in my wishlist for a long time was to make our first washi tape, but at that time I didn’t have the time ( I was working in a 40 hours job), plus the shop (that I was not talking good care of), plus been a wife, plus my anxiety, plus other personal stuff.


After Covid-19 hit, I was left without the 40 hours job so I took that opportunity to work Mr + Mrs Mint Planner Boutique shop as my main job and give her the love ๐Ÿ’• she needed. While I still have other goals on my list for Mr + Mrs Mint, I can proudly check off as โœ… done: Make our first custom Washi Tape. OMG!!!!


How was a able to do it? First of all thanks to my ๐Ÿคตhusband Mr. Mint. Since I deal with lots of anxiety, my mind gets blocked easily, but Mr. Mint gave me a push every day, and for that I am really thankful. Also, I was able to fullfill this milestone thanks to all the Minties ๐Ÿค— in our life that has supported our little corner. Thanks to YOU we are working on other little projects for Mr + Mrs Mint. ((Big hugs to You))


Now let’s present you our new baby in the family, our Holo Foiled Bonnie Washi:


Isn’t she a ๐Ÿ˜beauty? I hope you love this washi as much as we do. Thank you so much for been part of this project and for been part of our Mr + Mrs Mint community. Remember we are here because YOU made it happen and for that, we are grateful. ๐Ÿ™


PS. Please be safe and healthy, and Happy Planning!!!


WITH LOVE,
Mrs. Mint
Mr + Mrs Mint Planner Boutique

Posted on

Winter Collection Planner Stickers Release | Mr + Mrs Mint

ENJOY THEM LOVELIES! XOXOXO


๐ŸšจHELLO MINTIES!๐Ÿšจ

Yay! Hope you are having an amazing week!

Good news! ๐Ÿ˜† We are having our “Winter Collection” release this coming Saturday.ย  We hope you love them as much as we do, as always some of them are ideas and requests from you guys.

Release Info: Saturday, October 31st @ 12pm EST.

โ“ REMEMBER that if you have a question or have a sticker idea please message us๐Ÿค— Also, please be safe our Minties, thatโ€™s what matters the most. ๐Ÿฅฐ

๐Ÿ’• Enjoy and Happy Planning! ๐Ÿ’•

Mr + Mrs Mint xoxoxo

Follow us for more

Posted on

Planner Stickers Release Tomorrow! | Mr + Mrs Mint

Happy Friday! ๐Ÿ’• Hope all of you are doing great ๐Ÿ‘


As many as you know, last week we had huge “Winter Collection” sticker releases. We released a vertical kit, hobonichi kit and many other goodies with the Winter theme. If you have not seen that huge release we encourage you to check it out because it’s amazing. ๐Ÿคฉ


Because of that huge release we were not going to release anything this weekend, but then we felt bad about it and that is why we are making this small simple release ๐Ÿ˜น



The release ๐Ÿ“‹information is the following:


* ๐Ÿ—“Date: Saturday, November 7th, 2020.
* ๐Ÿ•Time: 12pm Puerto Rico ๐ŸŒดTime.
* ๐Ÿ“Format: Physical + Printable format.


We hope you love these simple releases as much as we do. It makes us mega happy to be able to fulfill requests from all of you. ๐Ÿฅฐ Remember that you can always contact us here at Mr + Mrs Mint Planner Boutique via email at [email protected] ๐Ÿ’ป

Happy planning my Minties!
Mrs. Mint
Mr + Mrs Mint Planner Boutique

www.mrandmrsmint.com